All About Us
Frequently Asked Questions
What's included in my subscription?
Every subscription comes beautifully gift-wrapped and includes a bookmark and a handwritten note. All subscribers get an exclusive 15% discount code for everything in our online bookshop. We’re also over on Substack where subscribers get access to extra articles such as Q&As, interviews and more coming soon.
Can I pause, change or cancel my subscription?
Yes! If you’d like to switch between hardback and paperback for a month (or vice versa), you can do this when selecting your book via your account page. You can also pause, skip a month or cancel anytime through your account dashboard.
Do you offer free shipping?
All of our subscriptions come with free Royal Mail's 48hr Tracked postage. Orders over £50 also receive free shipping.
Do you ship internationally?
We do not currently ship internationally. We also do not accept orders from postal forwarding services that ship outside of the U.K.
What if my box doesn’t arrive or is damaged?
If your box hasn’t arrived within 10 business days of shipment, or if it arrives damaged or missing an item, please get in touch as soon as possible.